BBSG and Poznan Airport with a pax experience award

BBSG and Poznan Airport with the Polishopa Honeycombs Award 2017 for improving passenger experience at the airport.

Polishopa Honeycombs Award  appreciates leading innovative design thinking projects. The project jointly implemented by BBSG and Poznan Airport has been selected as the best business initiative in 2016. An unprecedented service design approach was implemented. This allowed the airport managing company and the master retail and F&B concessionaire to find solutions which improve passenger experience and increase revenue of both parties.